Digital Transformation
FleetPulse: Moving 150 Vehicles Off WhatsApp and Into One Dashboard
Dispatch plans in group chats, payouts in spreadsheets, delivery disputes with no proof. This logistics operator needed one source of truth.
The problem
The operator ran more than 150 vehicles through WhatsApp groups and Excel. Every morning a planner spent three hours drafting routes by hand.
What we did
We started with proof of delivery so drivers could photograph and confirm each drop.
Dispatch, live tracking, and payouts followed in monthly releases.
An AI routing assistant now drafts the daily dispatch plan from live orders and vehicle positions.
The results
- Fuel costs down roughly 28% from smarter routing.
- Morning dispatch planning went from three hours to under thirty minutes.
- Delivery disputes dropped sharply once photographic proof became standard.